United Way will never sell, trade, share or rent your personal information to its merchant partners, partner agencies or any other third parties without your prior consent.
How secure is United Way's website when I donate online or provide other personal information?
All information provided to United Way is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. We also protect account information by placing it on a secure portion of our website that is only accessible by certain qualified employees of United Way. Unfortunately, however, no data transmission over the Internet is 100 percent secure. While we strive to protect your information, we cannot ensure or warrant the security of such information.
What kind of personal information does United Way gather or track on your site?
Our registration forms require users to give us contact information that may include name, email address, email format preference (HTML vs. Text), address, interests, and similar information. We do not request or store sensitive information from our visitors, such as credit card or social security numbers.
If a user elects to use our referral service for informing a friend about our website, we ask them for the friend's name and email address. United Way will automatically send the friend a one-time email inviting them to visit the website. United Way stores this information for the sole purpose of sending this one-time email.
Community Supporters Database
United Way retains information provided by users in a secure database. This database of information may be used to verify donation transactions, thank supporters for their contributions, keep supporters informed or to solicit future donations. United Way understands that most people do not want a lot of mail or e-mail, so we keep our communication frequency within reasonable limits. You may be removed from our database at your request. All information is secure and credit card information is not held in this database. The information in this database is not shared, traded, sold or rented to any third parties.
Your IP Address
United Way collects an IP address from all visitors to our website. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server, administer our website, analyze trends, track users' movement, gather broad demographic information for aggregate use in order for us to improve the site, and deliver customized, personalized content. IP addresses are not linked to personally identifiable information.
Other Information Tracked
When you request speakers, use United Way message boards, register as a campaigner, make a tribute donation, request information about running a campaign, enter a sweepstakes, complete a survey, vote in online polls or any other function that uses a submit/go button, United Way may track personal information that you provide in our secure database of community supporters.
With whom does United Way share the information gathered?
Third-party financial institutions
United Way’s online credit card donation transactions are transmitted over secure sockets and are certified by VeriSign. Your personal information is protected and handled in accordance with laws enacted to protect consumers like you.
United Way may share macro-level tracking information with third parties for various reasons, among them to attract potential advertisers and/or grant-makers and to enhance the effectiveness of its website through consultants. At no time will personally identifiable information that you provide be shared with any of these or any other third parties.
Third Party Service Providers or As Required By Law
United Way may make your information available to certain third party service providers, such as contractors or agents. United Way may also use or disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or the Website; (b) respond to requests from public and government authorities; (c) protect and defend our rights or property, the Website, or our users; and (d) act under emergency circumstances to protect the personal safety of us, our affiliates, agents, or the users of the Website or the public.
Use of Information
United Way uses the information we collect from you and about you to help us personalize and continually improve your experience with the Website. United Way may use the information we collect from and about you in the following ways:
- Provide you with the products and services you request from us
- Communicate with you about your account with us or your use of the Website, and send you information about features on the Website
- Communicate with you about changes to our policies
- Personalize content and experiences on our Website
- Send you newsletters, offers, or special events by email or other media
- Optimize or improve our products, services, and operations
- Detect, investigate, or prevent activities that may violate our policies or be illegal
How do I sign up to receive United Way's Newsletter or other information about how my gift is impacting our community?
To receive United Way’s eNewsletter, UnitedWay@Work, or other information, simply email email@example.com. Please provide your name and email address. You can optionally provide your mailing address, telephone number and company.
What is United Way's opt-out policy?
If at any time you would like to discontinue receiving emails from United Way, simply contact firstname.lastname@example.org to be removed from our database.
How do I have changes made to the personal information collected?
If at any time you believe the information collected by United Way is incorrect or inappropriate, simply contact email@example.com to have your information changed.
How do I get my name removed from United Way's database?
If at any time you would like to have your name removed from United Way’s database, simply contact firstname.lastname@example.org to be removed from our database.
If you have any questions concerning this policy, contact email@example.com.
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